How much do you charge for delivery?
Shipping costs start at
£2.99 Upto £50
Free delivery £50 And Over On All UK orders
£5.99 DHL E-COMMERCE (5-10 business days)
What delivery method will be used?
For Uk orders we use royal mail first class With delivery Comfirmation
For European orders we use DHL E-COMMERCE
When will my order be delivered?
Royal mail takes 1 or 2 business days normally but there is no guarantee,
It can take up to 4 business days
It takes around 5-10 business days via DHL E-COMMERCE
My Order Has Not Arrived. What Should I Do?
Once your order has been dispatched (you will receive an email to let you know when this has happened) you should receive it in the following times:
UK and Ireland 2-5 working days
Europe: 5-10 Working days after dispatch
That said, postal services can vary hugely in their delivery times. Please wait the above times before contacting us in relation to your shirt as we will not be able to look into it/contact the relevant postal service before these times.
How Secure Is Your Site/Payments Processing?
TshirtX is committed to providing you with a 100% secure online shopping experience.
Our credit/debit card payments are handled by Shopify who process in excess of €1Bn per annum in payments
TshirtX does not have access to your card details at any point: all card details are captured by Stripe and encrypted at the point of authorisation.
All information when in transit via the internet is encrypted to the highest standards (256bit SSL) to ensure confidentiality of sensitive data.
We also offer PayPal as another secure payment method:
PayPal helps keep your data as secure as possible-with automatic encryption for all of your sensitive information and email communications.
When you register or log in to PayPal, they confirm that your browser is running Secure Socket Layer 3.0 (SSL) or higher, which gives you the maximum possible protection.
All of your information is protected by SSL, with an encryption key length of 168 bits-the highest level commercially available.
87.2 Million people worldwide use PayPal, it is one of the easiest, safest and most convenient ways to shop online.
What is Tshirtx Guarantee?
Tshirtx wants you to be happy, both in life and especially when it comes to t shirts. And when it comes to t shirts we will do whatever it takes to make sure you are happy. If you buy a t shirt from 5Poundstshirt and are not happy with it for any reason whatever reason you can return it to us within 30 days of purchase for a free exchange (if possible) or refund.
How do I Return a Shirt to you?
If you need to return a shirt to us it is very straightforward to do so.
You just need to return it to below address with your order number and a quick note
If you wanted to exchange or refund
7 Airfield road
If for any reason you are not happy with your shirt you can return it to us within 30 days of purchase (so long as it is unworn and unwashed) for an exchange, or refund
As soon as we receive your shirt we will process it for an exchange etc. We will send an automatic email once your replacement shirt dispatches.